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Hotel Policies

Check-in/out Policy:

  • Check-in: 3:00 PM – 11:00 PM;
  • Check out: 11:00 AM;
  • Early check-in: subject to room availability.
  • Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Late check-out policy:

Late check-out is subject to room availability

  • 11:00 AM to 5:00 PM check-out: 50% room rate surcharge
  • After 5:00 PM check-out: 100% room rate surcharge

Early arrivals and late departures:

Early arrivals and late departures will be based upon availability and may be subject to additional fees.

Property and Cancellation Policies:

For a 100% refund of accommodation fees, cancellation must be made 7 full days prior to listing’s local check-in time (or 3:00 PM if not specified) on the day of check-in.
If the guest cancels less than 7 days in advance, the nights not spent are not refunded.
If a guest arrives and decides to leave early, the nights not spent are not refunded.
The Paradise Village Hotel reserves the right to cancel a reservation at any time for any reason.

Guarantee Policy:

  • A valid credit card will be required upon booking;
  • For credit card reservations, the same card(s) must be presented upon check-in.
  • The Paradise Village Hotel reserves the right to cancel a reservation at any time for any reason.

Children and Extra Beds Policy:

  • There is no capacity for extra beds in the room.
  • All children are welcome. Up to 2 children under 12 years old stay FREE of charge when using existing beds.
  • Any additional adults are charged $10.00 per person per night when using existing beds.
  • Additional fees may not be included automatically in the total cost and fees will apply upon arrival.

Pets policy:

Pets are not allowed.

Smoke-free policy:

Smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in designated areas.